Carys Cakes

Frequently Asked Questions

Can I mix and match a box?

For now the contents of boxes will be a selection of the flavours available each month, and it won’t be possible to have individual changes made to them.

Do you cater for allergies? Gluten Free? Nuts? Vegan boxes?

For now we don’t offer any boxes catering for people with intolerances. Take a look at our allergens page for details of what allergens the boxes contain here.

Can you deliver abroad?

Unfortunately, we can only ship within the UK.

How long do the brownies/ blondies and cookies last?

Erm, in our house not very long….. Seriously though most of the blondies and brownies will last 1-2 weeks and are best stored in the fridge. Cookies last upto a week, if you want that gooey centre, pop it in your microwave for 10-15 seconds and you will get that perfect melt in the middle!

Can I skip a month?

Customers can manage their subscription and skip a payment from their customer login area.

How do they arrive?

The boxes are a small parcel I am afraid, due to the thickness of the brownies, so someone would need to be in on delivery day or be able to collect from a local sorting office.

Can I gift a box?

Yes, at the point of checkout you can choose to gift boxes for a special occasion and you can choose the start date and how many months you want to gift a box for, see below about when the boxes arrive as these are only produced once a month.

When will I get my Monthly Munch box?

Most months the box will be shipped around the second full week of the month, this might vary if it clashes with a holiday like Easter or special day like Mothers Day.

When will I get my first box?

We will aim to ship your first box within 1 week of your order, however if this is close the shipment date of the second full week of the month then this will be your first box.